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Fintech introduces new online payment gateway for small businesses

In 2020, the South African e-commerce market grew by 66% and is now expected to be valued at R225 billion by 2025.

As small businesses embrace digital commerce, so begins the search for online payment methods that can offer security and reliability at a pace that keeps profit margins realistic.

Today fintech company iKhokha hopes to fill that gap with its first foray into online payments.

Known for its card machines, iKhokha is now launching into e-commerce with the launch of iKhokha Payment Gateway. The payment solution is the first in a series of products in the iK Pay online stable – a proposed suite of e-commerce solutions for small businesses.

According to iKhokha Product Manager Andrew Roy, the move to online payments was born out of the need to enable merchants to process payments for all facets of their business under the iKhokha umbrella.

“It’s part of a larger e-commerce strategy,” says Roy. “This is the first in a series of products that we will be developing over the next five years. We identified that most of our merchants are WooCommerce and WordPress users, so we thought that was a good place to start.

Although identifying the opportunity was the first step, iKhokha still needed to integrate the necessary resources, improve skills and complete the construction of the online payment gateway within a tight deadline.

“We not only built the product, but we also built the team. We made sure that the team composition had the full-stack and front-end development capabilities needed to bring the product to the line” , explains Roy.

“It was really about onboarding team members midway through the project and nurturing them to get them to contribute quickly to the solution.”

The result is a WooCommerce and WordPress compatible payment plugin that was built in-house in just under nine months.

“We built a payment architecture based on micro-services, which involved integrating with our acquiring bank for processing payment messages, and creating the test environments we needed for the solution,” says Roy. .

“Security is of the utmost importance to us. We needed to make sure our solution was PCI compliant and 3D secure. We also needed to ensure that our architecture could accommodate large volumes to accommodate our merchants.

To test the solution in a real environment, the iKhokha team contacted well-known e-commerce merchants in their database and offered them the lowest transaction rate in Africa to participate in the beta program before launching it. market.

“We identified a beta group of a small subset of merchants to whom we offered lower transaction rates to test the solution. We then made a small number of iterative improvements over time, until which we felt had received enough feedback to be confident in the robustness and safety of the product,” says Roy.

The WordPress payment gateway plugin – which recently launched in beta – has already processed over a quarter of a million rand in merchant transactions.

iKhokha aims to accelerate product adoption in the coming months by offering small businesses competitive transaction pricing that allows them to viably participate in the digital economy and capitalize on the growth of e-commerce.

iKhokha payment gateway is now available for free download at WordPress and WooCommerce. For more information about iKhokha’s payment gateway and iK Pay Online, please visit www.ikhokha.com/pay-online.

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